Returns & Exchanges
At Paradise Arcade Shop, we want to ensure your arcade projects are a success by offering a 30-day return window for most electronic components and hardware. Items must be in their original, uninstalled condition to qualify for a full refund or exchange.
Initiate a Request
Contact our support team with your order number and the specific electronic parts you wish to return to receive an RMA authorization.
Secure Packaging
Carefully pack your items in their original anti-static bags and protective packaging to prevent damage to sensitive circuits during transit.
Ship Your Items
Affix the provided RMA label to your package and ship it back to our warehouse using a trackable shipping method.
Inspection and Refund
Our technicians will inspect the hardware for signs of use or installation, and once approved, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing